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Old November 12th, 2010, 08:22 AM
crusierlen crusierlen is offline
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Default Splendor---give Carnival a break

Dudes---its killing me when I read some of the stories about this experience. This was not a CRUISE. Its was an EMERGENCY. I read things like "food was terrible, casino not working, etc, etc...". give me a break!!!!!! This was not life as usual. This was a true emergency. Ships can sink too!!!

If your Lexus or Mercedes leaves you stranded in the desert because you got a flat tire, would you say the car is a bad car? Of course not! And when they show you how to use the life vests on an airplane, do you normally have to use it? Of course not! And when they do the muster drills at the beginning of a cruise, do people take it seriously? I don't think so. But all of this stuff is serious stuff.

I'm not going to deny that being in a situation like the people on Splendor went through sucks!!! I've been on many cruises. I would be upset too. But sh-t happens.

If you want zero risk, don't drive your car and don't leave your house.

Be happy that everyone is safe and alive!!!!!!
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Old November 12th, 2010, 08:42 AM
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Originally Posted by crusierlen View Post
Dudes--- sh-t happens.

If you want zero risk, don't drive your car and don't leave your house.
!!!!!!
If you stay in your house there are still risks. People very often die in their own homes.

Life is allways risky, that's why we treasure it.

After my Vietnam experience, being on the Splendor would have been a piece of cake. Being without hot water, power or hot food without being shot at I can handle.

And the most important thing is these people lived to go out and have more vacations.

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Old November 12th, 2010, 10:09 AM
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It sure sounds like Carnival and their staff have done a great job dealing with the passengers, ship, etc. I give them a lot of credit and giving everyone their $ back, plus a free cruise, not a bad deal at all.
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Old November 12th, 2010, 10:22 AM
anniegb anniegb is offline
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It sure sounds like Carnival and their staff have done a great job dealing with the passengers, ship, etc. I give them a lot of credit and giving everyone their $ back, plus a free cruise, not a bad deal at all.
I agree and pardon the pun, they will be at a minimum 'dining out' on the story for years!
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Old November 12th, 2010, 11:18 AM
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I agree. I've heard people say I would never cruise Carnival again. Give me a break, it could happen to any cruiseline! I think they did a pretty good taking care of the passengers.
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Old November 12th, 2010, 11:46 AM
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Good posts, Crusierlen and Manny! So true!

There have been a few who have stated that they would never sail Carnival again. If that is the case, they may as well never cruise again, because it can happen on any ship. Give me a break!

Most of the comments I have heard and read have affirmed that the passengers recognized that Carnival did all they could, under the circumstances, and commended the crew and staff, highly! It seems that there wasn't the panic that could have erupted. I'm sure there were a some malcontents, raising a ruckus, but hopefully they were few.

Kudos to Carnival for a job well done! How a company handles an emergency speaks volumes, and Carnival did it right, in my opinion. From the President and CEO, to the captain, to the crew who worked endless hours, in the heat, trying to restore the power, to the entertainment staff on the front lines with passengers, trying to keep them entertained and fielding any questions and concerns, to the crew members making the chain to get stores from deck 1, up to deck 9. The passengers could go to the upper decks to get fresh air, where did the crew go? Everyone stepped up their game!
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Old November 12th, 2010, 12:19 PM
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The recently rescued Chilean miners were more positive- lets get this into perspective!
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Old November 12th, 2010, 02:42 PM
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Not to belabor the subject, but they have muster drills exactly for situations like this. And airlines show us how to use life vests and oxygen when we get on an airplane. And we wear seat belts when we get in our cars.

Hopefully, we'll never have to use any of these things. But once in awhile, bad things happen. This is life. We just have to deal with it.

And Carnival and their passengers dealt with it.
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Old November 12th, 2010, 04:19 PM
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Manuel, I understand. These people had their cruise interrupted and certainly that's disappointing to a big extent but it's not the end of the world.

When you're out somewhere where it seems like the whole world is trying to kill you, when you haven't have a decent few hours sleep for days, haven't had a bath or shower for several days, are dead tired , hungry , thirsty and would give $20 dollars for a cold coke, have had to drink warm water in a canteen stripped from a dead friends body and as you say, being shot at in the mean time, this kind of stuff turns into a joke.
But what can you say--some people will complain if it rains--others will complain if it doesn't--- and so it goes.
Best thing to do is just ignore the ignorant ones.
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Old November 13th, 2010, 10:53 AM
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Hey....... stories for life, money back, and a free cruise I wish I was on that ship, am not kidding.......such a deal. I would have been making jokes and I KNOW i would have taken a cold shower, there is no way I will stink for 4-5 days.
When you have been through tougher stuff in your life, this would have been just an uncomfortable situation, once they told people there was no real danger and they were safe, just make the most out of it.....spam and pop tarts what the heck its food........and you are still not cooking at home
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Old November 13th, 2010, 12:17 PM
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Sadly, as Paul said...the negative will get the headlines...

here is the good news...

I just watched a video where Cahill addressed the staff and crew after all the passengers were off the ship....and I really think he was floored.....

he walked among the passengers before they got off and asked for their input (which probably floored them).... and he said he was just amazed at the hundreds of people he talked with. They praised the crew, they talked about what an adventure, they said they appreciated the way Carnival was handling it....

It restores my faith that there was indeed more travelers than tourist on this ship!!!!

Unfortunately, it is the "tourist" that will get the headlines because you have "yellow" journalists leading with questions line..."tell me the WORST"...

this incident highlighted more negatively about the "press" than it did Carnival.
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Old November 13th, 2010, 02:18 PM
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I SOOOO agree...our local newspapers just latched onto the most negative passenger comments. Rather than raising to the occasion and looking at this event as an opportunity to praise the efforts of the Carnival staff and crew to make them comfortable, some passengers have chosen to act like spoiled brats. (just remember the staff were doing without too! But they had to make do and smile) It's not like Carnival benefits from the Event, not in this economy anyway. Their taking a big big hit. We've never been on a Carnival cruise...but after seeing the way the cruise line handled a most difficult situation, we certainly will cruise Carnival in the near future!!!
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Old November 18th, 2010, 07:12 PM
Rev22:17 Rev22:17 is offline
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crusierlen,

Quote:
Originally Posted by You View Post
If you want zero risk, don't drive your car and don't leave your house.
If you want zero risk, don't go to bed, either. More people die in bed than anywhere else.

Norm.
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Old November 18th, 2010, 07:30 PM
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EXACTLY!

I'm reminded of a real life experience I had before I even had a driver's licence...

I have been in two vehicle accidents with moose, 13 months apart, as a passenger both times before I had a licence to drive. It has ruined me for driving at night and I avoid it if I can, but my father said...

"You can't stay home because there are moose in the woods."

Same thing.

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Old November 18th, 2010, 09:51 PM
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Sometimes we get too serious and have to have a little humor-- heed Rev's advice--there's many, many folks who do die in bed--especially if they are caught there with someone else spouse !!
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Old November 22nd, 2010, 04:35 PM
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Not to add fuel to this topic, but I recently did a search on reported cruise ship fires and did note the vast majority of them are related to Carnival. Now I completely understand that Carnival does have more ships in their fleet than other lines, but the percentage I reviewed just seemed high. The last cruise ship fire that really made the media was also Carnival in the late 90's off the coast of FL when the laundry room went up. Hopefully the line is learning from these past errors to increase preventative measures, but the number of fires per ship does appear to be Carnival by the largest percentage.

Cruise Ship Fires - Cruise Ship Fires With Injuires Or Deaths - Cruise Ship Fires At Sea Or Port
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Old November 22nd, 2010, 04:50 PM
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FWIW - I do think that can just be an anomaly. The fires Carnival has had 9until Splendor) were small and not serious at all. One ws on the rope deck and probably the result of a person smoking, and the other was a welding job where a spark lit something.

Other ships have had fires; Princess, Norwegian Epic had several setbacks in the shipyard including two fires, one of them serious enough to set the ship back by a week.

Fire at sea is a very bad thing - but when you are dealing with such a complicated machine - an electrical plant, engines, smoking passengers, etc, it is bound to happen once in awhile. The more important point is how it is handled after the fact.
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Old November 25th, 2010, 02:36 AM
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What the media was looking for is....
"I hate cruising"
"I'll NEVER take another ship"
What they got was basically..." They took good care of us"
"Well at least we get a free cruise out of the deal"
We people who cruise tend to be the glass half full type and develop a certain loyalty to Carnival and other lines. Me personally...Carnival has my sympathy concerning this bad fortune.
I was on the Splendor back in April and feel confident that she will be 100% fixed.
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Old November 27th, 2010, 12:38 AM
Haoie Haoie is offline
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Nothing quite like a media circus is there?

And when it comes to vacations, the media love to beat up on cruising.
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