CruiseMates' Readers Cruise Reviews

Royal Caribbean Cruise Lines Splendour of the Seas Jim Mowrey March, 2000

Just returned from an 11 night western/eastern Caribbean cruise. I have to agree with most reviews I read before going; that is, food quality good,but not great, entertainment however top notch. Food and hours of Windjammer cafe kinda disappointing compared to other cruise lines we've been on. Cabins ("large outside stateroom) not all that large, but OK. BIGGEST disappointment came on Friday a.m. after we had docked back in Miami; service at breakfast was TERRIBLE (NOTE: of course after tips had been handed out) and the disembarkment procedure left MUCH to be desired!!!!! ....

Customs (?) kept us on ship way too long, many folks missed flights back home, ship seemed not at all concerned - almost as if "...we're back in Miami, we've got your money, you're on your own". Transfers to airport included in cruise package; we couldn't use it, charter bus to airport would have taken too long (by their own admission) we had to pay for taxi to airport out of our own pocket. Airline personnel that were supposed to be at dock to assist us nowhere in sight! RCL PR Dept PLEASE TAKE NOTE; LEFT A VERY POOR TASTE IN OUR MOUTHS!!!! On the plus side, did very much enjoy being able to spend all day in various ports (e.g., 8a.m to 6p.m.) instead of just a couple hours as has been the case on some other cruise lines.

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