CruiseMates' Readers Cruise Reviews

Royal Caribbean Cruise Lines Serenade of the Seas Alaska August 7, 2005

The cruise ship is beautiful and the entertainment great. The food and the service was horrible. Fist off they lost my luggage and had me in tears telling me they had to trace it because it wasn't on the ship.At 8:45pm there was a knock on the door, the luggage was there tags attached and the guy down the hall. No apology or explanation. The food was always cold and not good.

We had a hard time choosing what to eat because nothing looked appealing. The lobster was so small you could eat it in 2 to 3 bites and we were not allowed seconds. After our waiter hearing how annoyed I was over that he reluctantly gave me and only me one more tail. The activities were not well planned and had many conflicts of interest. Only announcements seemed to be about shopping, jewelery sales and art auctions. They never announced when we were in an area where there were many whales.I will never go on Royal Caribbean again.

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