Wow! We were thoroughly impressed by the Serenade. The ONLY negative I had was that we couldn't see CNN Headline news on the tv. Captain Nikolaos Antalis was outstanding; he had many question-and-answer times, and walked the deck quite often. He knew every crew member, where they were from, what they did -- and was proud of them. My husband is an ex-Navy (Nuclear Sub SS Flying Fish), and says that the style of the captain trickled down to everyone in the crew. The Captain even slowed the ship so that everyone could view the volcano's destruction on Montserrat. Plus -- every morning we arose very early (not my idea, my husband's) to watch as we came into port.
The manuevers used to slip sideways into our assigned dock was absolutely amazing. We were also impressed with the security measures used when we stopped on each island. Every excursion we took was exactly as planned, with no snags. Our friend uses an Amigo, and their attitude towards her was outstanding. When taking a catamaran tour on St. Lucia, she was basically "lifted" onto the boat. Everything was "no problem, we'll take care of it". And they did. But -- we were most impressed with the crew. They were outstanding, and you know they loved their jobs. We're planning our next trip on Royal Caribbean already.