CruiseMates' Readers Cruise Reviews
Rhapsody of the Seas
October 2, 2005
We really needed a relaxing cruise after my business had been so busy. What we got was far more opposite of that it was hard to believe. We sailed out of Galveston so there were a lot of Texans on the cruise. They are great! However, we did not know this was a Texas school holiday and there were 400 kids on board. They hogged the elevators by laying on the floors and pushing every available button to stop at all floors. They ran up and down the hall. Since we had a suite (more on that later), they rang our doorbell all night long. We had the doorbell disconnected and they started knocking on the doors. We finally contacted security about his issue and they said "no one else has had an issue with this."
We talked with several other people on our deck who had also complained. We had sailed on the hip when she was one year old and the staterooms were fantastic - same stateroom we had this trip. There were several pieces of chipped wood trim all over the woodwork (which is extensive in a suite). And forget about room service (although the service was quick) because there is a very limited menu. Our room steward, Marva, was excellent by the way. On one night, they were having an Asian Food buffet and we decided to try it. They next day I had food poisoning and contracted and intestinal virus which kept me down and in the stateroom for 2 1/2 days. Since this was our third cruise with RCCL, this was amazing. The bed in our suite was also very broken down and we found ourselves virtually sleeping on the bed platform. We asked for a new mattress and were told none was available. Royal Carribean was our preferred cruise line....no more. Princes offers several alternative restaurants plus and extensive room service menu identical to the dining rooms. They will be our choice from now on. RCCL needs to do some serious maintenance on this ship,,,,,parents need to control their kids. Had it not been for the inferior food this would have been a great cruise. However, RCCL needs to update their room service options, provide comfortable beds, and figure out a way to help parents control the kids. By the way.....we did great in the casino on the first and last nights.