This was our third cruise with Royal Caribbean and the one we liked the least. Upon arrival at the port the porters were not very helpful at all (even with tip in hand). I was very glad that I made my own baggage tickets ahead of time so that I did not have to wait for them to give me a baggage tag. My parents, who were traveling with my husband and I, had to wait until someone finally came around to give them a tag, but then had to borrow a pen from me to fill it out.
We made it to our rooms and unloaded our carry-on bag and went to the Windjammer for lunch. As usual, it was a mob scene and one of my least favorite places on the ship. Some people can be so rude and this is a good place to see it first hand.
After a quick bite to eat, we met up with my brother, his wife, and three children. This was their first cruise and they were so excited and happy. We walked around and explored the ship and it was a lot of fun.
My husband and I noticed that this ship, compared to the others we had been on in 2006 and 2007, was in need of repair and upgrades. The carpeting, and towels and bedding in our room was rather worn and needed to be replaced. The room was clean however.
The food in the main dining room was rather poor compared to the other two cruises we were on. It usually came cold or room temp and there was nothing really special about it. We also noticed that the portions seemed much smaller. We left hungry most nights. The service was horrible. The main server was very moody and seemed unhappy. His assistant was about the same but did try and show the kids some interesting little tricks.
Overall the crew seemed tired and not very helpful. Even the cruise director, Paul, just seemed plain tired and rather boring!!
We took an excursion in Grand Cayman called the Reef and Wreck Snorkel. We were supposed to be met at the pier at 12 noon, but they were about 30 minutes late. We finally loaded a bus that took us about a block away. We boarded a boat and went to the wreck part of the excursion (you can actually see from the pier). We stayed there for about 30 minutes and traveled just a short distance to the reef part and stayed about another 30 minutes (the crew of the boat threw bread in the water to attract the fish). The boat took us back to where the bus dropped us off, but we had to walk back to the pier. The excursion was suppose to be 2-1/2 hours, but we lost 1/2 hour because they were late and we did not get much snorkel time at all.
In Jamaica we walked off the ship just to shop in a little "village," but no sooner than we walked off the ship, we were accosted by people who wanted to bring us to "see Jamaica." Every couple of feet someone came up to us offering to take us somewhere. We just kept saying no thanks. In the shop the clerks did not seem happy to see us, but rather the opposite. We felt very unwelcomed and almost a little hated. My brother even had to come to the rescue of a young lady who was walking by herself and was being followed by several men who were really bothering her. She was almost in tears and could not thank us enough for helping her. Jamaica was very unpleasant, to say the least.
Overall Our experience overall was fair to poor. I am glad this was not our first cruise because I don't know if I would go on another one after experiencing some of the negative things with this one. Our other two cruises were top notch! On a scale of one to 10 (10 being the best) I would give this cruise a 4.5!