Legend of the Seas
June 24, 2007
Anyone get the call from Royal Caribbean that someone paid 8 million dollars to charter this boat for the 6-24-07 cruise and kick all the booked passengers off. Royal, in all their generosity, is offering $200.00 per cabin on board ship credit plus pay up to 200 bucks if your airline reservation had to be changed. This line is the worst I have ever dealt with and I have been on 8 prior cruises.
Talking to these people was unbelievable with their workers playing dumb, cutting me off, leaving me on hold and just generally actintg ignorant. I have already talked to a lawyer and American Airlines told me that they have never heard of a cruise line doing this before. It feels like when an airplane is overbooked and they give you a low ball offer to get off the plane.They acted with me like this was just something normal to be expected. Celebrity, Princess, NCL ,and even Carnival never treated us like this.