Royal Caribbean International - Cruisemates Reader's Cruise Reviews
CruiseMates' Readers Cruise Reviews
Royal Caribbean Cruise Lines

Grandeur of the Seas
by david jackson
Transatlantic Crossing
April 18, 2012

Transatlantic Miami to malaga. Honeymoon. Owners Cabin Dirty. 5 days no sleep due to food cart noise from kitchens above, a problem theyre aware of. Management admitted they have complaints every cruise -FOR 17 YEARS, and do nothing to resolve it. Many toilet sewage overflows taking hours to clean. Daily toilet would not flush. BED BUG infestation requiring medical treatment took 3 fumigations and dry cleaning of all clothing and suitcases to control it. Refusal to provide a sleeping cabin obliged us to breathe insecticide fumes all night. Inebriated stateroom attendant. Cleaning carts left in passageways are a safety hazard. The US Coastgurad should be informed. UK customer services offered a 25% discount off future cruise. An absolute insult for for a ruined holiday. Look elsewhere if you want a good cruise experience, or be very careful when choosing a cabin.