CruiseMates' Readers Cruise Reviews

Royal Caribbean Cruise Lines Grandeur of the Seas by Arlene Panama Canal February 1, 2003

We started our cruise in SanDiego, but due to regulations, needed to get on the ship in Mexico. Our trip took us thru the Panama Canal and ended in New Orleans. We found the people and the programs very good, but wouldn't cruise with Royal Caribbean again because of their lack of care when I was hurt.

Employees were fixing a door, so we had to go around, and I fell on a wet, unmarked ramp. When going to the medical station, I was given one temp. ice bag for my knee, back and elbow pain. We spent much of our 2nd week in the cabin with the leg elevated.

When we arrived home, I had surgery for a chipped bone, and a MRI, and Physical Therapy. When writing to the Cruise company, they refused to pay for the co-pay expenses, and offered me $200 off another cruise. Of course I refused because I will travel on another cruise line who will be more sympathic to injuries .

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