Just returned from Enchantment of the Seas cruise to New England and Canada. With its recent "streching", I thought the ship was in excellent condition. All public areas were clean and well maintained. Our cabin, a junior suite on the eighth deck, was comfortable.
Positives: The ship itself; the ports of call (Martha's Vineyard, Portland, Bar Harbor and Halifax; the weather (sunshine every day!); service (cabin attendant was great, waiter and assitant were very good);and the entertainment and shows.
Negatives: The food...fair to poor at best except for "Chops", the specialty restaurant; children and young adults run amuck and the cruise personnel never enforce their own rules; wireless internet did not work; some "guest relations" people were surly and obnoxious; Royal Caribbean has changed many pricing policies: e.g you can no longer buy booze at the shops, pay a premium and bring it to your room, premium coffee is no longer free as it was on Navigator 18 months ago, in general it seems you are nickled and dimed to death.
In spite of the negatives, we did enjoy the ship and the ports of call, but doubt very much we will use Royal Caribbean again.