CruiseMates' Readers Cruise Reviews


Royal Caribbean Cruise Lines Brilliance of the Seas Western Caribbean November 10, 2003

My wife and I sailed aboard a truly beautiful ship. Boarding may be difficult on some ships as we are disabled and use motorized scooters, but it was flawless on the Brilliance. Our wheelchair accessible (inside)cabin was spacious and we were particularly delighted by the "push buttons" that automatically opened the typically heavy cabin door. Meals were varied and better than on most other ships. Service by the waiters and cabin attendant was efficient and courteous.

 

The shows were not as impressive as on the other RCCL ships on which we have sailed. The only problem we encountered was disability-related and required no less than five visits to the Purser's desk before it was resolved. At the end of the cruise, leaving the ship in Miami was a breeze since the Immigration/Customs clearances were done while docked in Key West. That caused considerable grumbling by fellow passengers who waited in lengthy lines for several hours before being allowed to leave the ship in Key West. While we thoroughly enjoyed sailing on the Brilliance, our next sailings will be on the Explorer or the Navigator, as those larger ships offer ice skating and Royal Promenades which we missed on this latest trip.

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