This is one of Princess' older ships and it is tired. It needs an overhaul and updating.
The crew was excellent and tried to do the right things, but some of the crew members do not understand English.
There also seems to be a little discontent among the crew and many were unhappy and were planning to leave Princess as their duties have increased with the economic changes in the cruise industry.
Overall this is a good ship and the cruise was OK, but nothing fabulous.