by linda feiges
July 6, 2012
This cruise on the Grand was the Baltic and Scandinavian. We got a lot of hype about the ship getting an extensive "over haul ".. The main areas were re-done, and were very nice, however, we and many other passengers were very disappointed that the cabin were NOT re-done a bit ! Walking into the old, run down cabin was very upsetting. Everything was very old, even the very flat pillows, and the thin worn out towels. The toilet had black stuff in it, and the shower was old, and the closet was VERY tiny. We had an oceanview. I just hate it when the window is over the head of the bed, instead of having the bed along side the other wall. The cabin stewart was one of the worse we have ever had in our 50 cruises.
We contacted his supervisor, who did see to it that he did his job. He was just lazy and forgetful. The last straw was on the last night before disembarking, he forgot to give us the note about setting out clocks ahead. Also the food on Princess ships has gone down hill. We noticed a lot of "cutting back" on a lot of things.