by Lyle S.
December 30, 2006
The Golden Princess did not deliver services that were promised to us on this cruise. We encountered bad weather during the air flights to New Orleans, which caused a delay in receiving our luggage. When we signed in to the ship we were promised formal wear to use for the New year’s celebration – despite our repeated attempts to find out why the clothing was not being delivered to us and several promises that it would arrive in time for dinner we eventually ended up wearing our traveling clothes – very embarrassing to attend dinner when the rest of the dining room is in formal wear.
Embarkation was slow with the Princess staff seemingly more interested in eating and visiting than serving us. Disembarkation was similarly very poor - rushed us off the ship and made us stand in a lineup on the dock for a couple of hours - they could have better controlled the process so we spent more time on the ship and less standing in a lineup at customs. The food and food service was very good. The cabin steward service was also below average perhaps caused by stewards having too many cabins and other duties to perform. The stewards were not accessible during most of the afternoon period and did not respond to electronic paging system, which they use on this ship.