Norwegian Cruise Line Norwegian Star by Pat Panama Canal January 16, 2010
We were very disappointed in the quality of the food in the main dining rooms. The service was inconsistent in all the dining establishments and non existent in the bar areas. Rarely were we served at the pool area & found ourselves ordering and serving ourselves at the bars most of the time. The entertainment was sub standard and not at all catered to the majority "over 50 crowd". The shore excursion staff were not acquainted with the excursions they sold and less than enthusiastic in assisting customers. My elderly parents selected this ship for the itinerary. I had sailed with NCL on the Spirit 20 years ago and the Norway 12 years ago.I was appalled at the changes. I will never sail with NCL again.