This was our first cruise with NCL, quite different than another cruiseline we used in the past. Our main complaint was the food. It was ok, but they only had pizza one night, whereas the other cruiseline had a 24 hr. pizzarria. The "free" restaurants were always crowded at night, so we would go to the Blue Lagoon, or the Bier Garden, where the menu was always the same, day after day. We ate at a specialty restaurant only once, paying a surcharge of $12.50 each.
Excursions: We took the Mendenhall Glacier & Wildlife Quest for $135.00 each. A ripoff. The wildlife quest spent too much time on the water, the whales were so far off you could barely see them. Only got to spend 1 hr. at Mendenhall Glacier. We found out later we could have spent $10.00 apiece to get to the glacier & take trails or just do whatever & spend all day there if we wanted for $10.00. Didn't have any time to go shopping in Juneau because the excursion took so long. Skagway was ok, but not much there. Prince Reupert, B.C., Canada was a waste of time but we spent 7 hrs there! There was NOTHING there! We did enjoy the trip through Tracy Arm to Sawyer Glacier. That was awsome! Very cold though, bring gloves.
Overall, my husband & I decided if we go on another cruise, it will not be with NCL