CruiseMates' Readers Cruise Reviews


Norwegian Cruise Line Norwegian Jewel by Cynthia Leach Western Caribbean March 29, 2009

We just returned today from the worse cruise I have ever been on. We have completed over 27 cruises. This was our second on NCL. I will never use them again!

The food was boring in all of the restaurants included in the cruise price. They had several restaurants for a fee from $10 to $20 per person, but we did not frequent them. We don't feel we should have to pay extra for better food.

The service was even worse. I had a waiter just drop my food in front of me on the table.

Our stewards were nice but not very good at cleaning. We had excessive dust on shelves and the headboard area of the bed. The room was the smallest ever on any ship we have been on.

The entertainment was excellent and we liked Bar City, and had amaazing coctails, but they were rather pricey.

Our shore excursion to the beach in Grand Cayman left a lot to be desired. The umbrellas were $5 and all broken and dangerous with metal points uncovered.

It was the first time in over 27 cruises that the day before it ended we said "I can't wait to get home!" Most of the time we say we don't want to go home and want to just keep cruising.

I cannot recommend this line or ship to anyone. Please go elsewhere.

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