Our extended family of 15 took this cruise. The line to get on the ship was about an hour and a half, and there was a registration desk that was unused. This set the tone.
Making dinner reservations was near impossible. Twice we arrived at a restaurant with a reservation for 15 to be told that we could only have two tables of eight. With some negotiation, they were able to accommodate us. Most of the time the options given to us were 5 pm or 10 pm.
Generally the food was poor. At breakfast, the fruit was mushy, the syrup for the pancakes was not real maple syrup, although the omelettes were fine. The pool lunch menu was fine for hamburgers and hotdogs. We had to send back several main courses at dinner.
The room service menu didn't even satisfy the palates of the children. Among other things, there were no chicken fingers on the menu, which every parent knows is a staple.
The pool area was small and overcrowded and noisy. It was generally focused on rowdy 20 somethings and silly games. (Example -- a competition for the man with the hairiest body). The older members of our group avoided the pool.
The emphasis on drinking was alarming. The cruise director etc were always making jokes about getting trashed or wasted. This may have had to do with the profit margin in alcohol sales, since no opportunity was lost to sell drinks of any kind.
The excursions were as advertised. Getting to and from shore on the tender required a wait of about 30 min.
All in all, this was a very disappointing experience for us. It was the consensus of our group that we would never take another NCL cruise again.