CruiseMates' Readers Cruise Reviews


Norwegian Cruise Line Pride of Hawaii Hawaii July 3, 2006

Great itinerary but! Best cruise if you want to maximize your time on the islands and off the ship. Time on the ship not so enjoyable. The thing that stands out most was the poor service from a less than enthusiastic american crew. Tipping is not tied to service and it shows. Had tip reduced by $20 per person to let the cruise line know how we felt. There was a line at the desk of others adjusting their tips as well.

Ship is great though the carpets were already looking dirty in places. Make your reservations early at any specialty resturant on the first day or you won't get in and will be turned away even though their are many tables avalible. Mexican food was bland. Steakhouse was good to excellent with the best service we had. Main dining was slow and inexperienced showed, must have recruited staff from Denney's. Didn't try the other specialty resturants. Buffet was ok, but don't expect help with you tray or refills on coffee, or even a clean table, just won't happen. Freestyle dinning sounds great but doesn't work on full ship.

Pool area was left in shambles and dirty, Even early in the morning when most ships have been cleaned overnight, chair were tipped over and the deck dangerously wet (guess that explains the muck tracked in on the carpets). Pool service was spotty to none. Crew unfreindly for most part and were allowed to eat in an already crowded buffet area with passangers. Boarding was a breeze (use the porter to get to the front of the line) but rooms not ready till 2 PM. We dissembarked at 7:30 AM carrying own luggage, no sweat, but no breakfast since line at buffet was too long, was tired of same buffet selections anyway and McDonald's sounded great at that point.

More time in Honolulu this way as well off the ship. Would have admit though not a bad value when compared to land based vacation in Hawaii where the average resort charges $250/night plus taxes and upward, We only paid about $260/night (party of 2) with taxes and got most meals included, (order room service sandwiches to take off the lunch on the islands). Unless I want to cruise Hawaii I will not be on NCL America anytime soon. This was my 8th cruise and 1st with NCL.Tip

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