CruiseMates' Readers Cruise Reviews


Norwegian Cruise Line Norwegian Dawn by Michael Western Caribbean December 13, 2009

I booked this cruise during a quick sale and got a balcony cabin for $249 per person, so I feel I got my money's worth and then some, but I did end up spending $500+ on extras during a five day cruise, and I'm cheap and didn't really buy much.

Embarkation: Very well organized, very easy and quick, but a long way from taxi to cabin. Once on the ship, cabins were not ready so we went to have lunch at the main buffet restaurant. It was the most crowded of the whole cruise because it was the only place open and there was nowhere else to go until cabins were ready. The first lunch was awful, but that was the theme of this cruise. No matter where you went or what you paid, the food was bland, the service inattentive. It was bland on an entirely new level. I have never cruised before and dreaded mealtime. I felt like I was shoveling food in and not one bite during the entire cruise, save for a few things, was worth the calories.

It was really irritating on deck when they offered us a drink and then asked for our room card to pay for it. It seemed like it was gratis. I just handed it back and said no thanks.

I mentioned the selling. it was non-stop. Every show began with the cruise director trying to get everyone to but strips of raffle tickets. They constantly pushed the art auction, bingo, excursions, drinks everywhere, photos. It got obnoxious after a while. It seemed like all of the staff that were so busy trying to sell you stuff could have been better used upgrading the level of service.

The ports were fine, but the tender services were slow. you had to get tender tickets and then wait in long lines, but getting back was easy.

All in all, I have cruised on Celebrity, Chrystal and now NCL. NCL doesn't compare with those lines on any level, but I did like the relaxing quality of the freestyle cruising. I loved having choices and not having to wear formal clothes. That was almost worth the lousy food and service, but not quite.

When you go on a cruise, you go for the food and service. NCL really needs to deal with this.

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