I just returned from a cruise on NCLA's the PRIDE OF AMERICA. NCL sent me an email to fill out a survey form about the cruise. When I tried to do the survey, I got this response from NCL: "Deadline for survey is over!"
Of my almost 30 cruises this was the worst. It took up to three hours to be seated in the main dining rooms. The lobster was like rubber and the steak was poor also. It would take to long to tell all about the buffet -- no plates, no seating, food that was not very good.
The ship is laid out poorly also.
Forget about the entertainment. Most people did.
After waiting in line for over one hour to let the staff know my thoughts, I could see that they did not care!