My wife and I just returned from our cruise on Pride Of America. We celebrated our 30th anniversary as well as my wife's birthday and we both admit we were pleasantly surprised! It was our 7th cruise and we have sailed on Princess, Royal Caribbean, Holland America, as well as one previous NCL cruise before this.
The crew was very friendly and professional. The food was okay, though not great. The islands are BEAUTIFUL! The ship was clean overall unless you were looking to find things wrong, which after reading reviews before we left I feel many people do.
The entertainment is only fair except for the Broadway show featuring Phantom of The Opera, etc. The comedian and magician were not too impressive.
We only ate at one specialty restaurant, The Lazy J Steakhouse, and it was fantastic from the food to the service. We also had great service in the Liberty dining room as well as the Skyline dining room. The buffet in the Aloha Cafe was typical, and unlike some reviews I had read, it was kept full when we were there. The Cadillac Diner was also nice and it stays open the longest of any restaurant on the ship.
Our cabin steward was fantastic! Her name was Carmen and we were in cabin 8604, which was a balcony cabin. That's the only way to go in Hawaii. The port side is best for cruising the Na Pali coast even though the ship does turn around for the starboard side also.
On a scale of 1 to 10 I would give this cruise a 7. Norwegian seems to be getting its act together in Hawaii since they have gone from 3 ships to 1.