Pride of Aloha
by Patty Bryant
July 2, 2006
Just returned today from Hawaii. We stayed two days before cruise and two days after cruise. Sure glad that we did. This was my 20th cruise and fourth on NCL. The worst cruise of my life. I had 6 other people with me on this trip and all had cruised before. My husband and I will continue to cruise but not with NCL. The other five state they will never cruise again. The first day of the cruise - no toilet paper in public restrooms. My daughter did not have pillow cases until the fourth day of the cruise. You were lucky if you received one wash cloth must less two for the people in your cabin. The dining room service left a lot to be desired and the food was not the best I had ever had.
The crew was young and very inexperienced, not a happy group. I blame management. Also, the crew was very short staffed and over worked. I call NCL on Thursday of my cruise because I had tried for four days to speak to the hotel manager on board to be told that since I was on the cruise they could not help me that it would have to be dealt with on the ship and I could contact them again after returning home. I have made four calls since returning and have yet to speak with anyone.
I would not cruise NCL ever again and will let everyone one know what to expect if they plan to go with this ship. We made our trip a success with planning excursions on our own and had vehicles rented in each port. We did not let this ruin our trip.