I am a 20 time cruiser and this line has totally disappointed me right from the start. Dealing with MSC-USA (booking agent for North America) is almost like they don't want North Amaricans on board.Published prices (drink packages etc) were changed and charged for as much as $5 per day more
Phone calls were never returned. All in all a bad start. Ship is new and clean ,cabins OK. Children all over. no rules obeyed (kids always in adult only areas).Dress code non existent, gratuities way to high for service rendered, food terrible. Itinerary very good with many ports of interest for a 7 day cruise. Overall never MSC again but take their itinerary and look for another Line.