CruiseMates' Readers Cruise Reviews

Holland America Line Zuiderdam Eastern Caribbean November 27, 2004

My first and last Holland America trip was on the Zuiderdam. The ship was a big disappointment in that the room with a balcony was small and not very clean, in bad need of updating. The balcony remained dirty from the first day until the day before we left when I finally asked the room steward to clean it. Then, it took him 2 more days to do it. Excrusion desk staff was rude and disorganized.

Twenty of us were forgotten in downtown St. Thomas and the snorkel boat left without us, and there was apology or compensation except a voice message. Food was okay. Ship is not fun. There is NOT a variety of music on-board. Front desk is staffed 24 hours but staff is less than helpful. Overall this cruise was not a value for the money. I will go back to Princess or Royal Carribean and never take Holland America again.

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