We just returned from a shortened 5 day cruise on the Zuiderdam. Holland America was very fair in their adjustments as a result of Hurricane Jeanne.
This was our seventh cruise and the second on Holland America. It was clear from the decorations that HAL is going after a younger crowd, more on that later.
The service was excellent. In the tradition of HAL, it is a much more reserved style of service than on some other lines.
The buffet food was above average, their main dining room dinner food was very good and their upscale restaurant was worth the extra $20.
The entertainment was weak and there were no alternates to the main evening show for the early dinner crowd. There were no bands playing in any of the lounges until after the main show for the early seating was over.
For a line trying to attract a younger crowd it was very strange that they closed the Lido pool and hot tubs at 7PM and the main pool and hot tubs at 10. Forget about a late evening swim or relaxing in a hot tub.
Over all I would compare this ship favorable to others we have been on.