We just returned from our most wonderful cruise thusfar. This is our 8th cruise and we have been on Royal Caribbean, Princess, Celebrity and Holland America (by far our favorite cruise line). We went on the Zuiderdam, rather daring of us with all the bad press, but as we suspected it appeared to be a snowball type effect. There will always be complainers and they love to jump on the bandwagon, but you will not go wrong by booking a cruise on the Zuiderdam. We are spoiled for life!!!! Our cabin was terrific, lots of room, great service, clean and could not think of a thing more we needed. The food was the best, in fact we had planned to go to the Odyssey (we had heard wonderful things about the food there) but we enjoyed the food so much in the dining room that we hated to miss a night there, we never went to the Odyssey.
Our servers were right on top of things and the head server was working right along with them. The entertainment was outstanding and we accidently found out that the dancers and singers worked at the library so we had the added pleasure of talking to them and finding our where they were from and some additional information about them which made it even more fun to watch them perform. The decor was very different from other Holland America ships but a nice change. I like to think we are never so old that a move in another direction does not rock our boat so much that we cannot make adjustments. Thats what keeps us young. The only two things that could stand improvement were the lack of a laundry or at least some place with an iron and ironing board and the room where the movies were set up just did not work. I actually found the Zuiderdam to be terrific in all ways except for the two negatives above which could be corrected in a day. So let me assure you, book a cruise on the Zuiderdam. You will not be sorry.