CruiseMates' Readers Cruise Reviews


Holland America Line Maasdam by Melanie Eastern Canada May 4, 2007

Where to begin ? - This cruise was aimed at anyone over the age of 75 - so being in my early 40's this came as a massive shock (disembarkation in Montreal there were 75 wheelchairs) The food, entertainment, library, drinks etc - all aimed at the retirement market.

The ship was tatty and in need of painting, refurnishing and a really good clean.

The staff (mainly Indonesian) should be taught a conversational command of English (that way they could understand dietry requirements a little better - try explaining to someone who doesn't speak English why a Jew cannot eat pork and expect to receive a meal not containing any pork products -not easy).

Our cabin steward was very poor - cabin dirty from previous occupants (hair in the bath and empty soda cans under the bed!!) and in the two weeks we were on board, the room was not dusted - we complained to the front desk without success.

The food, in general, was appalling - poor choice, poor quality and always lukewarm.

Never again ....

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