We recently completed our 8 day cruise on the Eurodam. At the outset, let me offer two points. One, I think we are fair and reasonably objective people. Two, I have always appreciated people who have taken the time to write a review and help us have a more enjoyable vacation. So, we really wanted to return all the effort others have taken on our behalf.
Embarkation The embarkation was as smooth and efficient as we have every had on a cruise. Our time in the line waiting could only have been 5 minutes. Holland staff members were very pleasant and helpful,truly the easiest part of the cruise. Holland can be very pleased at their staff
Cabins We opted for a deluxe veranda. Upon entering our room, we immediately felt claustrophobic. Rather than an modern elegant feel, the room had unattractive bedding, cheap cardboard prints on the wall and poor lighting. The balcony was decent sized but we were left feeling very very disappointed in the room. It was impossible for two people to pass each othter between the bed and the door to the veranda. The Eurodam reports to being one of the newest ships in their fleet but "reads" like a Holiday Inn circa 1984. Certainly not "luxury" cruising. The public areas below the main deck were not much better. I'm not sure who was making the design choices for the ship but the overall effect was not good.
Food There is good news and bad news. The good news - the speciality dining was very good with Tamarind (their Asian fusion dining) being excellent. We're from NYC and this could hold it own with any restaurant in NYC. Pinnacle Grill, their steak house, was solid. The maining dining was acceptable with one or two high spots, but mostly just pretty average. Holland should be embarrassed about the Lido. The theme seems to be substitute quanity for quality. What you end up with is alot of really really really bad food. Room service was so bad that we almost enjoyed seeing what would be offered. We used room service for coffee in the morning to wake up on the veranda
Excursions I have to respect Holland for cancelling our Power Snorkeling. They weather was iffy and rather than have people have a bad experience, they cancelled. We ended up just enjoying the sun in Turks and Caicos.
There was much to much emphasis on shopping on St Thomas. What the shopping winds up being is a seemingly ending string of jewelry stores...literally over a hundred offering essentially the same thing. Shop for an hour, then jump in a cab and go to Megan's Bay. Truly one of the most beautiful beaches in the world. There is inexpensive food and changing areas, so just bring your swim suits with you.
San Juan was lovely. We enjoyed just walking around Old San Juan much more than I thought we would. Others who had taken the tour in the rain forest loved the tour but hated having to travel almost 1 1/2 hours in each direction. Just get off the ship, and walk one minute to old San Juan. It's impossible to not be charmed but this part of town.
Half Moon Cay Their private island was one of our favorite parts ot the trip. The beach is one of the most beautiful we had ever been on. It requires a tender to get to the shore so go before 8AM or after 10Am. The line to get to the tenders is very very long between those hours.
Our fellow cruisemates We were truly shocked at the average age on the cruise. The average age was easily over 70. People under 65 were VERY few and far between. I'm not against crusing with a varity of ages, but wished it had been a little more balanced. We felt very much in the minority.
Overall I can only say that we were very very disappointed with the cruise. We had previously cruised with Holland (Zuiderdam)and were excited about a newer ship. I would never suggest people cruise with Holland and wished we had chosen to go with Celebrity or Princess, as what we had orginally planned to do.