CruiseMates' Readers Cruise Reviews


Costa Cruises Costa Romantica by John Far East/Orient May 1, 2010

Beware when using Costas Website to book as you will not be getting the best deal that they claim they are providing. Our experience was that we faced further charges once the cruise commenced that we were not aware of. A hotel sevice charge of 12 Euro per day where those who booked through a travel agent and generally got a lower cruise price did not have pay this.

As for the cruise the ship is old, the 2 swimming pools on board a small & crowded when in use.

There is no real promenade deck to walk or jog and the gymnasium is small & crowded.

The ships airconditioning is very average & depending on which cabin you are in you also get engine noise coming thru. My wife & i were on the Copenhagen deck, cabin 5052 & experienced a lot of noise from some sort of equipment working away below us.

The food was very average with the emphasis on presentation rather than quality & choice.

Drinks are relatively expensive at 5 euro & 6.25 euro for beer & cocktails respectively plus a 15% service charge on top.

Entertainment was average and the ships TV programming very poor with only 1 movie (the same one) being shown at 3 hourly intervals each day.

News is limited to a french news service with the emphasis on European news events.

You are bombarded with announcements usually in at least 5 languages being Italian, Spanish, German, French & English which becomes tiresome.

Although the cabin stewards & bar staff the majority of whom are Filipino provided an excellent service the ships admin staff & officers appeared to be arrogant, disinterested & generally difficult to communicate with. Their treatment of the service staff left a lot to be desired.

In closing i would suggest that anyone particularly from Australia considering taking a Costa cruise think carefully before doing so as the general consensus amongst those Australians on board was that they woukd not sail with Costa again.

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