CruiseMates' Readers Cruise Reviews
July 24, 2005
We traveled the beautiful Mediterranean on the Costa Fortuna in July, 2005.
Embarkation was like other cruise lines. Hurry up and wait but manageable. Our suitcases were already in our cabin when we got on the ship! That was great!
Cabins are like other cruise lines. We had two balcony cabins (6330 and 6334). Good sized rooms with nice sized balcony. Two deck chairs and table. The only problem was it was located over the grand bar room which had loud events on every night until 2:30 a.m. Very annoying and disturbing. Glad I had my ear plugs. Room steward was good. Didn't see him much but rooms were well taken care of. Royal Caribbean line has room stewards that make animals out of towels and we even got chocolates on our beds! Much better service with Royal Caribbean. Those extra touches are nice!
If you are a smoker, than this cruise will suit you fine. Smoking apparently was restricted to certain areas on the ship, however we saw many people smoking in elevators, hallways, outside the dining rooms and bathrooms. By the end of the week, my throat was sore and my eyes were burning due to all the smoke. Sorry to offend any smokers, but it was difficult and unpleasant to endure.
Announcements were heard in four or five different languages which was annoying in the end. It took a long time to get through all the languages.
Food on the Fortuna was mediocre at best. I did not have a truly hot meal the whole week. Entrees arrived sporatically with half the table almost finished their meal and half the table having not received their meal yet. Waiters seemed to be on automatic pilot with no personality or desire to get to know our likes and dislikes over the week. Language barriers were a problem with a lot of the staff not speaking the basic english. The chef cannot cook beef properly. It was always overdone and the prawns were like mush. BUT...the desserts were wonderful!
We called room service TWICE one evening with a staff member answering and not understanding what we were saying. On the third call, we said, "COULD YOU PUT US THROUGH TO SOMEONE WHO CAN UNDERSTAND US???".
Entertainment was like other lines. Kind of hokey and high school'ish. Although the caribbean drummers were good!
Kids arcade is located in the casino yet, the ship doesn't allow kids in the casino. It made it hard to control that. Plus the smoking in the casino was dreadful and the kids were all exposed to that.
We were the minority on this ship. Being canadians we were amongst a small group with the majority of passengers being of european descent. I am european born and was shocked to witness the behavior of some of the children on this ship! In the dining room, many children ran around unsupervised, jumping and sliding off window sills, throwing napkins around and just being very annoying and disrespectful. I had heard that there were even children found sleeping on the booths in the buffet at 6:00 a.m. in the morning!! I have two children and I was proud that my kids didn't behave like a lot of these children did. My kids had a few problems with kids in the arcade begging for game tokens and butting in trying to play games they were on.
The buffet area was not clean. Waiters would come and clear a table of dishes and cutlery, but not wipe down and sanitize the table. I saw a child sneeze all over the table and it was not wiped down.
The buffet needs an omelette bar. The omelette chef is located in the main buffet area so if you want an omelette you have to wait in the long line up with all the others that are getting other items of breakfast food.
So, to summarize, this trip was all about the ports as we rode this glorified ferry called the Fortuna to each destination. The ports of Sicily, Majorca, Barcelona, Tunis, Marseille and Naples were stunning and amazing! Truly worth seeing and a trip of a lifetime, but it would have been way better on another cruise line.
We will be sticking to the American cruise lines, as we find the service on the Royal Caribbean to be more personalized, more professional and just better overall.