by Charles F.Carroll
September 24, 2006
We just returned from cruise on Infinity (Celebrity) and were really not happy.Key carwas replaced 3 times and door had to be reapired; then the toilet seat was hanging off; the Closet door had to be fixed and the safe had tohave door taken apart so we could program it;by the time all was repaired,we missed our evening meal, and the buffet was closed except for pasta, which was by that time not what we had expected.
We also noticed that the overhead bunk was not properly secured as one of the latches was disengaged,(very unsafe) We asked for another Stateroom but were told there was'nt any available.
We are "Elite" in the Captains Club and we were most unhappy.
The ship was very beautiful, but we will be thinking twice before cruising with Celebrity in the near future. The food was not exactly five star,but the service was excellent and our room stewardess and dining room waiter and busboy were the greatest and should be commended for going above and beyond to please all.We have 40 odd cruise experiences.