February 2, 2002
I realize that this is quite a short review, but I had to write to say that Michael & Frances' review of this ship as compared to the Ocean Princess is 110% correct! My family and I have been on 5 cruises together and the Celebrity line came highly recommended in every guidebook and review that we read. We are a family of six adults and all profusely agree that not only is the Ocean Princess a far prettier ship, the service onboard was excellent as was the food. We found the staff on the Infinity to be shockingly rude at times and the food was far from memorable when it was available. That was also a large problem for us; food was served at limited explicit times without exception and was served sparingly to you. Beverages that were free were shut off at all times except meals - even iced tea!
The food at the Olympic restaurant was indeed stunning, but you should not have to pay extra for good service - only for the higher end meal itself. It really only highlighted the poor service in the main dining room
I must say that though the trip was enjoyable enough, none of us could believe that we were on the ship that had been so raved about in every travel magazine, website and book about cruises. I have to say that we were all disappointed.