by William M. Hagerty
May 8, 2004
I have cruised more than 10 times, and this was the second time on Horizon, there will not be any third. This ship is "tired" and needs refurbishing or retirement badly. The food is only acceptable, a notch down from 2001. The entertainment has improved a great deal. Do not order your shore excursions via their web site, as we did.
When you get on board you'll discover you have no shore excursions booked. If you call their 800# good luck,they could not answer a simple question. All in all I'd say Horizon should find a drydock soon.