by Deb Dunn
November 24, 2008
We sailed on the Galaxy on Nov. 24th for an 11 day Mediterranean & Turkey cruise. This was my 15th cruise. My sister's 5th cruise. Neither of us had ever been on Celebrity.
We arrived at embarkation at 1:30pm. We were booked in 2 concierge cabins. There was no one in the embarkation area and after checking in, we walked right on the ship.
We were told that our cabins were ready, so we went to our rooms and left our carry on and headed up to the buffet. The food at the buffet was standard cafeteria. The stir-fry and wrap/panni sandwiches were good. By the 8th day, no apples or bananas. The hours of dining were very limited.
I was initially pleased when I arrived in my cabin. The champagne was chilling and a fruit bowl was on the table. The concierge cabins are provided with binoculars and umbrellas. My binoculars were broken in half. In my sister's room, the comforter had several brown stains on it. I spoke with the purser's desk and the bedding was changed. I have never seen so many different colors of peach and mauve towels in our cabin. The towels were very frayed and several had holes and spots of bleach on them.
The carpet in my room had several large stains between the bed and the balcony door the size of my head. The couch in the room was stained and worn. These were concierge cabins. The cabin had good storage and the shower was large. The shower curtain had mold, and when I mentioned it to our cabin attendant, he changed the curtain.
We had late dinner seating and our wait staff was wonderful. The food was okay but nothing to rave about. The portions were small and the menu was very limited. As mentioned in an earlier review, the desserts were horrible. Most days, I just passed them up.
I had never missed dinner in the dining room on previous cruises, but 4 nights we decided to eat dinner at the buffet. The seafood was disappointing.
The drinks in the bars were expensive but good. Never skimped on alcohol. The hot tubs were very nice and clean. We all had massages and the spa personnel were very good. The gym was a good size and nice. The waterfall in the aft pool was always off. We enjoyed the area around the aft pool, both an outdoor and indoor area. Several evenings, there was a guitarist playing.
The cruise director, John, was great. The shows were pretty good. I am sure it is very difficult to perform aerialist acts on a moving ship.
We went to the art auction a couple of times and the auctioneer, Ken, was not good. He spent a lot of time telling the audience of all the jobs he had held, and his degrees -- none of which were in the art field or related to the art field. I listened to several other people, only to find out that he "lost" their purchased art. We purchased a piece of art that wasn't a take off, but due to a mistake, we had to haul it home on the plane.
It seemed as though the people at the purser's desk and in the shops were very sad and upset. They were very unhelpful and very rarely smiled. Perhaps the selling of the ship had something to do with their attitude.
In summary, the ship looks very tired. I enjoyed the size of the ship and the ease of embarking and disembarking at the ports. I was disappointed in the Celebrity experience and probably will not sail Celebrity again. I loved the itinerary, loved Turkey and the opportunity to see and experience the Mediterranean. I will stick to Princess and Holland America. My sister will stick with Royal Caribbean.