by Repeat Customer
August 23, 2006
We paid for our retirement cruise over a two year period,including shore excursions. May of 2006 my wife had stints put in her heart. We walk 3.5 miles every day. While on the cruise she started having chest pains. We tried to exchange a shore excursion we thought to be to stressfull for her. The on board personell refused saying people were all time trying to get out of what they signed up for,besides she didn't have heart surgery yesterday. We returned home on 9/3 on9/7 she had a stress test, on 9/13 she had quadruple bypass surgery. What great customer service.