February 16, 2008
I was reading the other reviews and decided to suggest some things. The cruise ship was beautiful and I felt like I was on a big beautiful ship! I have cruised RCCL and NCL in the past, so I do have a few things to comapare.
Food: Good, but they need more variety on the breakfast buffet. Why not offer pancakes, waffles and french toast everyday instead of switching them out? I think that would be a much better. They also need to cook the bacon better. Dinners in the dining room were wondeful and very good. I do not like the cups Carnival uses to drink from and they need to offer paper cups for coffee or tea when you want to take it to your room or just walk around with it. I heard people complaining about that every day and I was one of them!! Is it going to take someone being seriously burned from an open cup with very hot coffee to get Carnival to provide paper cups?? I hope not!!
Rooms: Wonderful. Very clean and very spacious. Better than RCCL and NCL.
Staff: Dinner staff were wonderful!! Overall the staff needs help in learning to treat customers with respect!! They need to smile more often and be more helpful!! That really makes a cruise and if you're treated rudely you remember that!!
Overall this cruise was an okay experience, but not great. However, if the Freedom made just a few changes, they could be competitive with other lines.