by Kay Swenders
April 27, 2003
Just got back from the Destiny and thought I would give you my perspective. I thought the ship was beautiful. Everything seemed very clean. Our room was small, but I booked as a single and then had someone join me and their were no rooms to upgrade too. I think that service has gone down since the started the automatic gratuity. Here are a few points. Our cabin steward never introduced himself to us. He did a decent job on our room but some things left unattended too. Our drink glasses were never emptied. They sat on our desk for 6 days with the fruit on the rim. It kind of became a test for our steward. We ended up rinsing them out to take them home. We didn't get all of our carnival capers. We would have to go down to he information desk to get them on some days.
Our head waiter was very tepid in his friendliness with us. He was down right rude at times. At breakfast one morning we ordered Eggs Benedict. That was all both my sister and I ordered. When it arrived it was one egg benedict. One egg, half a English muffin and a slice of Canadian bacon. Well that one egg benedict just didn't cut it. So we ordered another. Upon their arrival our waiter asked us if that would be enough food for us? On several nights one of our table mates a young man wanted two entrees. Our waiter acted like this young man was just a spoiled brat. On every other carnival cruise I've been on the waiters told me to order a second entree if I wasn't full or didn't like the first. And would bring one of each dessert because they knew that was my favorite part of the meal! One night they had two desserts that I wanted to try. Big mistake, it was like I had asked for a pot of gold. Our assistant waiter was very sweet and did what he could too make our meals pleasant. The food was very good for the mass production that the do.
The wait staff pool side was exceptional! It was very hot the week we went and our personal waiter (Jimmy) always brought us a bucket of ice without even asking! And brought us glasses of ice tea, lemonade and water. As many know they don't get paid for this. We of course took care of him, but he always went out of his way.
The ports of calls were all beautiful, except for Martinique. My sister and I decided to stay on board after we heard of the rudeness of the island and that there had been a epidemic of pick pockets. Our table mates went to the rain forest and said it was beautiful. So it depends on your willing to adventure.
All in all Carnival exceeded my expectations, I just think that the staff does not have to earn their tips anymore and are taking advantage of this.